ShepHyken

JANUARY 7, 2022

Josh Liebman is the Guest Experience Evangelist for ROLLER Software , a company that works with leisure and entertainment businesses to help them deliver better guest experiences. He shares the four reasons why businesses should not shy away from customer complaints. Josh Liebman is the Guest Experience Evangelist for ROLLER Software.

Complaint resolution 196

Complaint resolution Entertainment Feedback Customer Experience 196

Teresa Allen

JUNE 1, 2017

Any smart business will conduct front line customer service training that empowers customer service reps, and also instructs them on when another voice becomes an asset to customer complaint resolution. It will not only be quite entertaining, it will be significantly educational. see Step 5) 5.

Customer Service 62

Customer Service Airlines Complaint resolution Entertainment 62

Teresa Allen

JUNE 1, 2017

Any smart business will conduct front line customer service training that empowers customer service reps, and also instructs them on when another voice becomes an asset to customer complaint resolution. It will not only be quite entertaining, it will be significantly educational. see Step 5) 5.

Customer Service 67

Customer Service Airlines Complaint resolution Entertainment 67

Teresa Allen

JUNE 1, 2017

Any smart business will conduct front line customer service training that empowers customer service reps, and also instructs them on when another voice becomes an asset to customer complaint resolution. It will not only be quite entertaining, it will be significantly educational. see Step 5) 5.

Customer Service 48

Customer Service Airlines Complaint resolution Entertainment 48