The Contact Center Evolution: 5 Focus Areas to Move from Vanilla to Value
HGS
MAY 27, 2015
For example, HGS’s customer support program for multinational food corporation Danone consists of a team of healthcare professionals (nurses, dietitians, and midwives) who routinely answer customer queries around childbirth, pregnancies, and pre-natal care. Training, Training, and More Training.
100 
Let's personalize your content