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Why Coaching? The Business and Personal Cases

Integrity Solutions

When you hear the word “coach”, what comes to mind? We often associate “coach” with a sports analogy. Historically, a coach was a horse-drawn carriage that transported important people from where they were to where they wanted to be. Isn’t that what you want to do when coaching? The Business Case for Coaching.

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Great Sales Managers Have to Be Great Coaches

Integrity Solutions

Great sales managers are required to become great coaches. In many sales organizations, managers who rise up through the ranks view themselves as “super reps”—but they would do better to become super coaches instead. At the companies that do this best, managers can spend close to 60% of their time on coaching.

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Teams Score Big With Fans And Franchises!

Beyond Philosophy

McDonald’s and the Philadelphia Eagles have several programs in play, starting by giving away $5,000 in tokens to the Southeastern Pennsylvania Transportation Authority (SEPTA), for fans to use to see the last exhibition game. McDonald’s has also taken their relationship with the Philadelphia community a step further.

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Comparing Transportation Options: Coach Buses vs Shuttle Buses

CSM Magazine

Planning transportation for a large group can be challenging. Many groups rely on renting private vehicles like coach buses or shuttle buses to move everyone together efficiently. While coach buses and shuttles both offer solutions for group travel, there are notable differences in terms of size, amenities, costs, and ideal use cases.

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3 Reasons Why Contact Centers Shouldn’t Cut Budgets During a Recession

Balto

Figure 2: Industry investment in contact center coaching and technology in the next year. For example, the lowest churn on average belonged to companies that were investing up to $100,000 a year each on coaching and software. The highest churn belonged to those who spent between above $5,000,000 apiece on coaching and technology.

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Redefining Contact Center Productivity for the Modern Associate

The Northridge Group

Preferred Employee Experience: What Associates Want For employees, returning to fully in-office work reduces their experience by adding transportation time and costs, childcare expenses, and additional health expenses. Not only did this approach build more confidence and improve the employee experience—resulting in a 26.2%

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Importance Of ELD Devices For Small Fleet Owners

CSM Magazine

This gives fleet managers additional insight into driver behavior so they can prevent accidents by taking preventative measures like tailored driver coaching. A driver is not required to have an ELD in their car according to the FMCSA if they: Use engines from cars built before 2000 for transportation. Transport insects or livestock.