Coaching Consulting Entertainment Personalization 
Beyond Philosophy
JULY 31, 2017
Branding agencies and consultants are embracing the notion that storytelling creates an authentic connection with your customers. As a customer experience consultant, I think this is good. But stories aren’t just useful tools for entertainment and customer engagement. Telling Stories to Get a Point Across. In the U.S.,
Callminer
AUGUST 1, 2017
Make onboarding & ongoing coaching as stellar as possible. James Pollard is a marketing consultant who works specifically with financial advisors over at The Advisor Coach. If someone is making a mistake for two months waiting for his/her quarterly coaching session, thousands of dollars can be lost. James Pollard.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
NobelBiz
JULY 31, 2023
But that’s not all – we’ll also explore how intelligent call routing and customer data integration create personalized interactions that leave a lasting impression. When customers feel informed and entertained, their perceived wait time reduces, leading to enhanced satisfaction levels.
Quality Contact Solutions
DECEMBER 16, 2020
So, if that is the case, you have a narrow window to capture a person’s attention in any meaningful way. The golden rule is that “you have 30 seconds to buy the next minute of a person’s time” Do not waste it! You have to break it up, build in some engagement, and consultative questions when appropriate.
Russel Lolacher
DECEMBER 5, 2022
In this episode of Relationships at Work, Russel chats with mental health advocate and motivational speaker James Pickles on his personal experience with the impacts of burnout at work on mental health – breaking down because if it and the journey to rebuild. . James Pickles Coaching. James Pickles Coaching on Linkedin.
TechSee
JUNE 25, 2019
A Tata Consultancy Services survey found that 31.7% Customer-facing AI technologies are especially relevant to assisting in customer identification, call classification/routing, chatbots and predictive personalization. Using biometrics, agents can recognize customers, and greet them in a personal manner. Customer Identification.
Quality Contact Solutions
DECEMBER 16, 2020
So, if that is the case, you have a narrow window to capture a person’s attention in any meaningful way. The golden rule is that “you have 30 seconds to buy the next minute of a person’s time” Do not waste it! You have to break it up, build in some engagement, and consultative questions when appropriate.
Expert insights. Personalized for you.
314 
Let's personalize your content