Momentum Telecom

JUNE 11, 2021

Our objective is to help you with all of your communications needs, and you can learn more about how we accomplish that by reviewing real-life case studies that describe the challenges our customers have faced, and how we worked together to resolve them.

Technology 98

Technology Engineering Enterprise Analytics 98

Dialer 360

MARCH 20, 2020

In the contact center industry, Dialer360 is the pioneer VOIP services provider. Customer Experience Magazine is an online magazine packed full of industry news, blogs, features, reports, case studies, video bites, and international stories, etc. 4 Dialer360. Best strategies for a campaign and marketing.

Call Center 36

Call Center Contact Center voip Consulting 36

NobelBiz

JANUARY 9, 2024

Call4You Marketing implemented NobelBiz Omni+, an advanced, full-featured cloud contact center solution equipped with an impressive stack of options and features that can be easily integrated, customized, and optimized to any contact center use case. SIP connects your IP PBX to the internet, facilitating calls over the Internet.

Telecommunications 103

Telecommunications voip Contact Center contact center solutions 103

Momentum Telecom

JULY 20, 2018

The post Case Study – WellStreet Urgent Care appeared first on Momentum Telecom. But as telecommunication and customer satisfaction became bigger challenges… Read more! For more information on this solution, visit Momentum’s Business Voice page!

Abandon rate 40

Abandon rate Telecommunications Analytics Technology 40

SoliCall

MAY 31, 2011

The PBXMate is an independent software product that works with any PBX and can be easily integrated in any VoIP network. Please contact us to get a copy of the recent case studies including live examples. Several PBX vendors offer their own add-on software solutions to improve audio quality.

Call Center 40

Call Center Interactive Voice Response voip call center software 40

Thinq

JANUARY 27, 2021

“thinQ helps our tradespeople stay connected with local customers, especially in rural areas. Electricians, plumbers, and contractors who are dispatched to people’s homes rely on our platform.”

Engineering 98

Engineering Management voip SaaS 98

PanTerra

MAY 4, 2017

Voice over Internet Protocol (VoIP) has become such a no-brainer for budget, productivity, and usability that it’s nearly ubiquitous in the business world. Of course, much of the loss is to cellular communication, but increasingly, businesses and individuals are making the switch to VoIP. The Challenges of VoIP. This is why.

voip 39

voip Enterprise Multichannel Marketing 39

Avaya

APRIL 18, 2016

Yanmar America didn’t have a choice when it came to upgrading its aging VOIP systems. It was time to send the legacy system to the scrap heap and bring in VOIP that would grow with the business, and with that in mind, Yanmar America’s IT team chose Avaya IP Office , one-X Mobile , 9608G IP Deskphones , and B179 Conference Phones.

voip 42

voip Telecommunications Morale Engineering 42

Callminer

FEBRUARY 23, 2021

For instance, cloud VOIP systems, live chat software, video consultation, asynchronous messaging, SMS service lines, and so on. As we have written in a recent case study, even companies that previously used on-premise systems had to quickly shift their operations onto cloud software.

Call Center 376

Call Center Technology Banking Contact Center 376

Hodusoft

AUGUST 23, 2023

But the advent of VoIP technology and modern communication tools such as multi-tenant IP PBX software changed that. In the crowded market, many providers claim to offer quality VoIP solutions. However, only a few stand out with a proven track record of multiple award-winning VoIP solutions and software.

Technical Support 52

Technical Support voip Analytics CRM 52

Thinq

JULY 16, 2019

“thinQ is one of the best kept secrets in enterprise telecom. You have an amazing product that checks all the boxes and solves our carrier pain points.” James Cass IT Director, Morrisette Paper Company Morrisette provides packaging and facility solutions for some of the world’s biggest brands.

Enterprise 40

Enterprise voip Call Center 40

Balto

NOVEMBER 29, 2022

Ideally, a cloud call center infrastructure should also include a mobile app and VoIP capability. You might also want to check out some of our recent client case studies to learn more about how the technology works and what it can do for your organization. Text Analysis.

Call Center 52

Call Center Technology Interactive Voice Response Analytics 52

Natalie Petouhof

SEPTEMBER 26, 2016

Dialpad provides a secure, enterprise communications cloud solution that incorporates traditional PBX features into a modern cloud-based, business communications VoIP system. CUSTOMER ROI CASE STUDY: VIVINT SOLAR . Dialpad, however, allows employees use to Voice over Internet Protocol (VoIP) telephony. Infrastructure.

voip 40

voip Enterprise Technology Interactive Voice Response 40