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Is Outbound Telesales Making a Comeback?

Robert Davis

both in-house and outsourced, rose from fewer than 80,000 to 565,000. As call volumes decrease year over year for many companies and customers look to alternative channels, there is a renewed interest in proactive sales channels like outbound telesales. These essential outbound measurements include: Quality scores.

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Is outbound telesales making a comeback?

Robert C. Davis and Associates

both in-house and outsourced, rose from fewer than 80,000 to 565,000. As call volumes decrease year over year for many companies and customers look to alternative channels, there is a renewed interest in proactive sales channels like outbound telesales. These essential outbound measurements include: Quality scores.