Call Center Call Logging Customer Support Multi-channel support 
CSM Magazine
MAY 6, 2019
One of the best ways to do that is to improve your inbound customer service experience. That is your call center experience. Even though there are a lot of ways to reach out for support these days, most customers still prefer phone support over any other medium. Offer Multi-Channel Support.
JustCall
APRIL 5, 2023
Numbers aside, the customer reviews for CloudCall can expose some pressing issues such as incorrect billing, poor customer support, or loss of connectivity. On the other hand, JustCall customers are all praises for prompt action during issue resolution, transparent pricing, and excellent uptime.
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