Remove call center solutions Remove Entertainment Remove Self service Remove Surveys
article thumbnail

AI Customer Service: Today’s Most Transformative Technologies

TechSee

A Tata Consultancy Services survey found that 31.7% of major companies around the world are currently using AI customer service technologies, the second most common use of AI after IT. Agent decision support.

article thumbnail

25 Call Center Leaders Share the Most Effective Ways to Boost Contact Center Efficiency

Callminer

Before founding Chargeback Gurus , Srii was the co-owner and CEO of InSO International Call Center for 13 years. InsO International changed the call center and customer service arena by pioneering the world’s first hybrid call center solution.