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The Complete Guide to Call Center Campaigns: Definition and Types

JustCall

Agents can segment their calls by different criteria such as customer profile, goals, or location. Let's say you're in the real estate business. You can organize outbound calling campaigns toprioritize first-time buyers, for instance. This eventually contributes to better customer service and streamlined sales.

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The Complete Guide to Call Center Campaigns: Definition and Types

JustCall

Agents can segment their calls by different criteria such as customer profile, goals, or location. Let's say you're in the real estate business. You can organize outbound calling campaigns to prioritize first-time buyers or divorce leads, for instance. Types of Call Center Campaigns.