How SaaS Unicorn Pipedrive Uses Klaus, Aircall & Intercom to Provide Excellent Customer Service
aircall
NOVEMBER 28, 2022
Pipedrive is a SaaS unicorn—a deal-driven CRM solution which empowers marketing and sales teams. Maintaining fair and consistent grading with regular calibration sessions. To ensure this, Pipedrive conducts regular calibration sessions to ensure all the graders are on the same page. Managing agent appeals.
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