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IAOP Names Transparent BPO a Top 100 Global Outsourcing Provider for 2024

Transparent BPO

Award continues recognition of Transparent BPO as one of the world’s best outsourcing services providers Transparent BPO, a leading nearshore, and offshore contact center solutions provider is pleased to announce the company’s selection for The 2024 Global Outsourcing 100® by the International Association of Outsourcing Professionals® (IAOP®).

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IAOP Names Transparent BPO a Top 100 Global Outsourcing Leader

Transparent BPO

This award recognizes Transparent BPO for its […] The post <strong>IAOP Names Transparent BPO a Top 100 Global Outsourcing Leader</strong> appeared first on Transparent BPO.

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CXone Contact Center Solutions Help Bridgevine Drive Revenue, Satisfaction for Clients

NICE inContact

Even as Bridgevine , a premier provider of technology and marketing solutions, continued to partner with a growing portfolio of trusted brands. Managers have new insights into contact center performance, and agents are self-motivated.

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CXone Contact Center Solutions Help Radisson Hotel Group Support Guest Experiences

NICE inContact

Ultimately moving to NICE inContact’s unified CXone cloud CX platform and its contact center software solutions would be pivotal for Radisson Hotel Group. The post CXone Contact Center Solutions Help Radisson Hotel Group Support Guest Experiences appeared first on NICE inContact Blog.

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CXone Contact Center Solutions Help Bridgevine Drive Revenue, Satisfaction for Clients

NICE inContact

Even as Bridgevine, a premier provider of technology and marketing solutions, continued to partner with a growing portfolio of trusted brands. The old system offered almost no performance visibility.

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HoduSoft Shines Bright with Omnichannel Excellence Award at NXTGEN BPO CONFEX 2023

Hodusoft

HoduSoft Shines Bright with Omnichannel Excellence Award at NXTGEN BPO CONFEX 2023 HoduSoft has been awarded the prestigious “ Omnichannel Excellence in Contact Center Solutions ” award at the NXTGEN BPO CONFEX & AWARDS 2023 in recognition of its outstanding service in the field of contact center solutions.

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Cloud Contact Center Solutions Continue Upward Trajectory

DMG Consulting

Cloud Contact Center Solutions Continue Upward Trajectory. Last year could be seen as the breakthrough moment when cloud-based vendors began their takeover of the contact center infrastructure market. Enterprise business and IT leaders are struggling to find the right cloud-based solutions for their operations.