TeleDirect

MARCH 1, 2021

TeleDirect , a pioneer in business process outsourcing (BPO) for contact centers, orchestrates our own customer feedback loop – in our case, we keep our clients happy by helping them tend to their own clients’ needs. Telesales & upsells are just one area where an efficient BPO call center can help.

Call Center 117

Call Center Customer Service Business Process Outsourcing Upselling 117

TeleDirect

SEPTEMBER 30, 2020

Call centers to improve customer service is a big deal – but that doesn’t mean it’s strictly a big business issue. With a business process outsourced (BPO) call center platform, small businesses can enjoy all the benefits usually afforded to large and medium size enterprises with their contact centers.

Call Center 71

Call Center Business Process Outsourcing Upselling outsourcing 71

TeleDirect

DECEMBER 14, 2023

It’s why we’ve gone from a small answering service to a national business process outsourcer. Now, back to business. Sales savvy, they are skilled at instilling interest, upselling and closing the deal or scheduling an appointment, depending on your company’s preferences. Our team is here to help.

Telemarketing 62

Telemarketing Business Process Outsourcing Call Center Best practices 62

TeleDirect

APRIL 7, 2021

What is a customer journey map, and how can you use it to benefit your clients and your business? TeleDirect has mapped out successful customer journeys for years, thanks to our business process outsourcing (BPO) services for call centers and other day-to-day business activities. What is a Customer Journey Map?

Journey mapping 82

Journey mapping Business Process Outsourcing outsourcing Healthcare 82

TeleDirect

JANUARY 9, 2019

TeleDirect’s call center platform has plenty of built-in business-friendly tools and resources to boost revenue, increase customer satisfaction, and help you re-focus on what you do best! How can a professional outsourced call center do all this and more? Telesales & upsells. It all starts with getting the right assistance.

Call Center 66

Call Center Business Process Outsourcing outsourcing Upselling 66

TeleDirect

FEBRUARY 4, 2019

TeleDirect , the leader in business process outsourcing (BPO) for call center assistance, ensures your business always makes a great first impression. This is an ideal time to upsell additional services, offer product enhancements, or simply make sure everything is OK.

outsourcing 85

outsourcing Business Process Outsourcing Call Center Consulting 85

Outsource Consultants

APRIL 29, 2019

To capitalize on the business benefits of a nearshore call center, organizations must typically spend time and money painstakingly researching options, visiting sites and overcoming logistical hurdles. Sales with upselling. Business process outsourcing. Technical support. Omnichannel – chat and email support.

outsourcing 59

outsourcing Business Process Outsourcing Call Center Banking 59