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Call Center Representative Job Description

TeleDirect

So you’d like to be a call center rep! One of the fastest-growing work from home jobs, call center reps are the heart of today’s call centers. And unlike yesteryear’s call centers, contemporary call center associates are involved in everything from sales support to data entry to reservations and more!

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Call Center Representative Job Description

TeleDirect

So you’d like to be a call center rep! One of the fastest-growing work from home jobs, call center reps are the heart of today’s call centers. And unlike yesteryear’s call centers, contemporary call center associates are involved in everything from sales support to data entry to reservations and more!

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The Two-Way Street of Customer Communication: Key Distinctions Between Inbound and Outbound Solutions

TeleDirect

Inbound call center solutions. Outbound contact center assistance. At the end of the day, which one is more important for your business or enterprise? Which one should your business concentrate on? Which one should your business concentrate on? It depends on a multitude of factors: Business or service type.