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Inbound vs Outbound Call Centers: Which is Right for Your Business?

TeleDirect

TeleDirect , a premier business process outsourcing (BPO) provider of call center platforms and other critical client communication tools, offers expertly outsourced inbound call centers and outbound call centers. Important Differences: Inbound vs Outbound Call Center Services.

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On-demand Economy Drives Customer Service as a Service – From Home…

TechSee

This resource availability, coupled with the digitalization of customer service ,cloud-based contact center solutions and robust and reliable connectivity, all indicate that the time is ripe for on-demand customer service to be adopted at a quicker pace. BPOs facilitate the work-from-home trend.