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Outbound Calling on Holidays: See How TeleDirect Can Help Today!

TeleDirect

Seasonal Account Call Center Consulting | Complete BPO Services | Full Call Center Assistance During the Holidays. The holidays are here – is your contact center ready for this most wonderful time of the year? TeleDirect: Your Seasonal Account Call Center Solution – for Any Season!

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Key Considerations When Choosing an Outsourced Call Center

TeleDirect

The solution? Expert-level, experienced outsourcing. TeleDirect , the leader in business process outsourcing (BPO) for call center platforms , knows all about the call center conundrum many business leaders face. Why Employ TeleDirect for Your Call Center Service?

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Call Center Customer Expectations: Delivering Value and Results

TeleDirect

Your customer contact center requires next-gen technology, reliable infrastructure, professionally trained agents, and the flexibility to adapt with – and stay ahead of – an ever-evolving business environment. That’s why many companies choose TeleDirect for their business process outsourcing (BPO) call center solution.

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How Hiring a Call Center Supports Your Business Goals in 2019

TeleDirect

And one of those things doesn’t involve your own internal processes; an outsourced call center solution just might be the best decision you’ll make to reach your business goals in the new year! How can a professional outsourced call center do all this and more?

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Service Spotlight Series: Why Hiring TeleDirect’s Call Center Should Be the Next Move for Your Retail Store

TeleDirect

TeleDirect’s business process outsourcing (BPO) services, specifically tailored to meet your current call center capacity, even while anticipating future growth! We’re the preferred provider for department stores, distribution centers, small kiosk establishments, and other retail businesses.

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5 Reasons Why You Should Hire a Call Center for Your Business Slideshow

TeleDirect

And most of the time, this doesn’t include call center expertise. But where can you turn to, in the face of ever-increasing customer communication requirements in a fluid business environment? If your business is growing, that’s a good thing! Call TeleDirect Today – We’re the Only Outsourced Call Center Solution You Need!

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How to Handle High Call Volume During the Holidays: Tips & Tricks to Deliver Outstanding Customer Service

TeleDirect

From high-volume orders to a swell in customer service calls, your call center often determines how well you’ll handle the upcoming holiday mayhem – and, more importantly, if those same customers will still be calling back during the NEXT holiday season! Recording calls is a good first start.