aircall

JUNE 30, 2021

Many look to the company for ways to improve customer retention. Email: Ring’s Secret to Improve Customer Retention. For one thing, it sends new customers emails to share tips on properly setting up the product. However, Ring is not the only company to reap the rewards of its stellar customer retention strategies.

Customer retention 62

Customer retention Customer advocacy Wait times Brand ambassadors 62

SmartKarrot

MAY 31, 2021

Look at this exemplary video by Basecamp that gives an overview of their software using a mini case study of how a company uses their product. Aside from this, you can also include videos in your email campaigns, website, and chat pop-ups to inform your customers about your new launches. To trigger Customer Advocacy.

Brand ambassadors 10

Brand ambassadors Entertainment Customer advocacy Education 10

SmartKarrot

OCTOBER 12, 2022

Also, in an enterprise with multiple stakeholders, the post-sales B2B customer journey commences with the onboarding stage. This means you must perform customer advocacy to ensure that the existing customers become your brand ambassador and promote your brand. Then comes the adoption stage.

B2B 10

B2B Accountability Brand ambassadors Customer advocacy 10