AnswerConnect

DECEMBER 5, 2023

As your business grows, you face a difficult choice: use an AI chatbot or real people to power your customer service. The post People vs bots: Virtual receptionists or automated chatbots appeared first on AnswerConnect Blog. We explore what both options mean.

Chatbots 94

Chatbots Customer Service 94

kommunicate

NOVEMBER 9, 2022

Last Updated on November 9, 2022 The revolutionary chatting bots can actually boost your sales and revenue – and we call it Sales Chatbot! The post Sales Chatbots: How to Grow 10x Revenue Using Chatbots appeared first on Kommunicate Blog. Yes, we are sure about it, and so should you.

Chatbots 98

Chatbots Sales 98

Eptica

JANUARY 6, 2023

Date: Friday, January 6, 2023 Author: Pauline Ashenden - Demand Generation Manager 2022 highlights from our customer service blog. Read the full piece on our parent company Enghouse Interactive’s blog here. The 6 benefits of chatbots for housing associations. Published on: January 06, 2023. Share this page on: Tweet.

Customer Service 124

Customer Service Best practices Chatbots Marketing 124

kommunicate

AUGUST 23, 2023

Last Updated on August 23, 2023 Below is a simple guide for users who have integrated a chatbot to their website and now want to track its performance. We are going to integrate Google Analytics with a chatbot built using Kommunicate’s Kompose chatbot builder. Before we dive in, let’s see why its important to integrate [.]

Chatbots 98

Chatbots Analytics 98

Steve DiGioia

MAY 15, 2017

These are some of the comments I’ve received when I asked a few friends if I should put a chatbot on my blog. In case you don’t know, a “chatbot” is a computer program designed to simulate conversation with human users, especially over the Internet. “It It keeps readers on your blog longer, you should add one”.

Chatbots 138

Chatbots Technology Customer Service 138

Comm100

SEPTEMBER 19, 2022

Integrating chatbots powered by AI into your business is a fantastic way to keep one step ahead of your competitors and provide superior customer service. The primary reason for implementing chatbots into customer service is to improve communication with customers and help them get answers to their queries in real-time.

Chatbots 61

Chatbots Abandon rate CRM Education 61

Eptica

SEPTEMBER 12, 2022

Date: Monday, September 12, 2022 Author: Pauline Ashenden - Demand Generation Manager The 6 benefits of chatbots for housing associations. Our latest blog explores the 6 key benefits chatbots deliver, while outlining best practice for ensuring ROI. Published on: September 12, 2022. Share this page on: Tweet.

Chatbots 125

Chatbots Best practices Marketing Management 125

kommunicate

APRIL 26, 2023

Last Updated on April 27, 2023 In today’s digital age, chatbots have become an integral part of customer service. With the rise of social media platforms like Facebook, integrating chatbots with these platforms has become crucial for businesses to provide efficient customer support.

Chatbots 93

Chatbots Customer Support Customer Service 93

HelpCrunch

OCTOBER 4, 2022

If you typed “How to write chatbot scripts” in your search box, you must have recognized the value and benefits a chatbot is going to bring to your business. Indeed, chatbots are huge resource savers [ … ]. The post Chatbot Script Examples and Writing Tips for Customer Service appeared first on HelpCrunch blog.

Scripts 118

Scripts Chatbots Customer Service 118

HelpCrunch

FEBRUARY 14, 2023

Chatbots become regular virtual assistant tools that businesses across a variety of industries adopt. And you can’t surprise your customers with a bot on your website or app anymore, but you surely can make them [ … ] The post Top 18 Chatbot Use Cases to Improve Your Business Performance appeared first on HelpCrunch blog.

Chatbots 118

Chatbots 118

kommunicate

AUGUST 10, 2023

Creating a customer service chatbot using ChatGPT is a great way to materialize your vision of world-class customer service. [.] The post Create A Customer Service Chatbot Using ChatGPT – Code Included appeared first on Kommunicate Blog.

Chatbots 97

Chatbots Customer Service Personalization 97

kommunicate

JUNE 22, 2023

Last Updated on June 22, 2023 What is a Chatbot API? A chatbot API is a set of protocols that allow developers to access the functionalities of a chatbot. A chatbot API enables seamless integration into various applications, systems or platforms by standardizing the way you send, receive and extract messages via the chatbot.

APIs 90

APIs Chatbots Customer Support 90

OctopusTech

MARCH 22, 2024

As automation revolutionizes business operations, Chatbots have become a powerful marketing tool. Chatbots are artificial intelligence-powered virtual assistants that simulate human conversations with customers through messaging apps. How do artificial intelligence Chatbots work? But how do AI Chatbots work?

Chatbots 62

Chatbots Marketing Abandon rate Healthcare 62

Inbenta

NOVEMBER 3, 2022

In recent years, virtual assistants and AI-powered conversational chatbots have taken the center stage, popping up in hospitals, labs, pharmacies, and even nursing homes. In fact, an extensive study by Verified Market Research showed that the healthcare chatbot’s market size is currently valued at USD 194.85 And for good reason.

Healthcare 96

Healthcare Chatbots Morale Transportation 96

HelpCrunch

FEBRUARY 16, 2023

From beauty salons to software companies, numerous businesses rely now on chatbots. No matter what niche you are working in, a [ … ] The post Top 9 Chatbot Features to Make Your Customer Support a Success appeared first on HelpCrunch blog.

Chatbots 118

Chatbots Customer Support Customer Service 118

kommunicate

AUGUST 18, 2023

Chatbots can be pivotal in scoring here, and we are going to tell you [.] The post Chatbots Propelling Adoption, Engagement and Retention in Product-Led Growth appeared first on Kommunicate Blog. If you want to succeed, you need to score high in each of these departments.

Chatbots 96

Chatbots Management 96

kommunicate

DECEMBER 1, 2022

Like a chatbot, that, for instance, speaks to you like a friend. Or a chatbot that teaches you English. The post 8 Exciting Chatbot Apps For Android And iOS appeared first on Kommunicate Blog. Last Updated on December 1, 2022 leads and also yes, it can help you provide round the clock customer support.

Chatbots 96

Chatbots Customer Support 96

kommunicate

SEPTEMBER 7, 2022

And if you’re thinking about adding a chatbot to your website, you’ll be happy to know that chatbots can deliver some serious ROI. But before calculating your chatbot ROI, you need to understand [.]. The post How to Calculate Your Chatbot ROI appeared first on Kommunicate Blog.

Chatbots 98

Chatbots Marketing Customer Support 98

kommunicate

DECEMBER 1, 2023

The post How Kommunicate’s Chatbots Saved TelOne’s Customers From Long Waiting Lines appeared first on Kommunicate Blog. Zimbabweans seem to be adopting technology at an unprecedented rate, and there has been a surge in the rate of adoption [.]

Chatbots 88

Chatbots Telecommunications Marketing Technology 88

kommunicate

JANUARY 5, 2023

Last Updated on January 5, 2023 A customer service chatbot has become a requisite for achieving great customer satisfaction. 60% of millennials prefer chatbots to have their queries addressed! The post How Customer Service Chatbots Can Improve The Customer Experience appeared first on Kommunicate Blog.

Chatbots 104

Chatbots Customer Experience Customer Service Customer Support 104

kommunicate

DECEMBER 5, 2022

Chatbot UI follows the same principles of [.]. The post 5 Tips to Design the Best Chatbot UI appeared first on Kommunicate Blog. A great UI is a seamless blend of well-designed human-to-application interaction interwoven with good typography, organized screen layout, and appealing color schemes and graphics.

Chatbots 98

Chatbots 98

kommunicate

DECEMBER 13, 2022

Last Updated on December 13, 2022 Chatbots have revolutionized customer support and service automation in business organizations today. It doesn’t matter if your organization is big or small; chatbots have something to offer everyone. Almost all modern and evolving businesses have deployed chatbots to increase market relevance.

Chatbots 95

Chatbots Customer Support Marketing 95

kommunicate

JULY 5, 2023

The post Personalization At Scale: How Chatbots Can Drive Personalized Customer Experiences appeared first on Kommunicate Blog. Scenario 1: You get a welcome message as soon as you login that says, “Welcome back John! We are so glad to meet you. What do you want [.]

Personalization 97

Personalization Chatbots Customer Experience 97

kommunicate

MARCH 14, 2023

Last Updated on March 14, 2023 Chatbots have taken over the customer service domain. As chatbots become more intelligent and capable with every passing day, the volume of chatbot-led conversations is also increasing day by day. They can address customer queries faster, easier, and with more accuracy than human agents.

Chatbots 96

Chatbots Customer Service Customer Support 96

kommunicate

NOVEMBER 16, 2022

Last Updated on November 16, 2022 Here we will discuss creating an FAQ chatbot using the Kompose chatbot builder on a Nodejs Static Webpage. Prerequisites: You will need a Kommunicate account with the Kompose chatbot integrated. Create a Kompose chatbot and connect the chatbot to Helpcenter In [.].

Chatbots 97

Chatbots Accountability 97

HelpCrunch

SEPTEMBER 23, 2022

Stats say that chatbots can now handle 68.9% The post Top 9 Chatbot Templates to Launch on Your Website Today appeared first on HelpCrunch blog. of conversations from start to finish. Pretty cool, right? But such an ideal state of affairs is only possible if the bot flows you launch speak to [ … ].

Chatbots 118

Chatbots 118

kommunicate

MAY 26, 2023

Last Updated on May 26, 2023 A Chatbot SDK (Software Development Kit) is a set of tools and resources that developers can use to build and deploy chatbots on various platforms. They make it easier for developers to create chatbots that can understand and respond [.]

Chatbots 52

Chatbots APIs 52

kommunicate

SEPTEMBER 13, 2023

A Large language model that was capable of writing code, blog posts, short stories and essays, and even poems. The post Transform Any Website Into A Chatbot – Introducing Kommunicate’s Web Chatbot Trainer appeared first on Kommunicate Blog. There was a lot of noise, and with good reason. [.]

Chatbots 52

Chatbots 52

HelpCrunch

MARCH 14, 2023

You can’t just suddenly cut your spendings and order fewer take-outs to make ends [ … ] The post Chatbot Pricing: How Much Does a Chatbot Cost in 2023? appeared first on HelpCrunch blog. Business budgeting is even more daunting.

Chatbots 62

Chatbots Personalization 62

kommunicate

NOVEMBER 29, 2022

The post Chatbot Strategy: Increasing Customer Engagement Through Messages appeared first on Kommunicate Blog. In fact, some estimates state that 76% of companies are now using some form of automation to make their business operate [.].

Chatbots 98

Chatbots 98

kommunicate

DECEMBER 15, 2022

Last Updated on December 16, 2022 Chatbots are software tools created to interact with humans through chat. The first chatbots could create simple conversations based on a complex system of rules. You can build intelligent chatbots for WhatsApp using the Python Framework Flask and the Kompose Bot builder.

Chatbots 94

Chatbots 94

kommunicate

NOVEMBER 2, 2023

Last Updated on November 3, 2023 We all know how chatbots are powerful virtual agents that can help you in a myriad of tasks, including automating customer support, answering FAQs, etc. We have also seen how CRM systems can help you grow your business swiftly, and how a powerful synergy of CRMs and Chatbots can [.]

Chatbots 59

Chatbots Virtual Agent CRM Customer Support 59

kommunicate

SEPTEMBER 17, 2022

And if you’re seeking guidance on how to add a chatbot to your Android app, you’ve come to the right place. Chatbots have become indispensable for everything from ordering food to checking your [.]. The post How to Add Chatbot to Android App appeared first on Kommunicate Blog.

Chatbots 97

Chatbots 97

kommunicate

AUGUST 11, 2023

The post How Kommunicate’s Chatbots Helped Rain.bh In The Competitive Cryptocurrency Market appeared first on Kommunicate Blog. Bitcoin and Ethereum are the 2 most traded currencies in the crypto market today. The value of the bitcoin market [.]

Chatbots 98

Chatbots Marketing 98

HelpCrunch

APRIL 14, 2022

The post FAQ Chatbot: Definition, Types, and Use Cases appeared first on HelpCrunch blog. Today 82% of users expect an immediate response from brands, and around 73% of customers prefer to get their questions answered via live chat as it’s the most satisfactory form of [ … ].

Chatbots 118

Chatbots 118

kommunicate

FEBRUARY 2, 2023

In this blog, we will teach you how to add a chatbot to a [.] The post How To Add A Chatbot To Your Tilda Website appeared first on Kommunicate Blog. This pioneering website builder introduced block mechanics. Block mechanics allows users to create websites out of pre-designed sections.

Chatbots 91

Chatbots Management 91

kommunicate

MARCH 10, 2023

Last Updated on March 11, 2023 Chatbots have become an integral part of modern businesses, providing efficient and personalized customer support. However, to truly enhance the capabilities of your chatbot and provide a seamless customer experience, it is essential [.]

Chatbots 98

Chatbots Customer Support Personalization Customer Experience 98