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AI-Powered Analytics Drive Healthcare Compliance and Personalize CX

Uniphore

According to the National Center for Biotechnology Information (NCBI), between $100 and $300 billion of avoidable health care costs have been attributed to nonadherence in the U.S. What digital customers are seeing often isn’t pretty: complex processes, redundant steps and time-consuming resolution journeys. healthcare costs.

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Innovation Is What Makes Us Great

DMG Consulting

Innovation comes from so many sources and in so many disciplines—technology, biotechnology, medicine, virtualization, globalization, and so much more. Or how about a time when delivering a consistently outstanding customer experience won’t be a guessing game, as it is today? Donna Fluss is president of DMG Consulting.