Innovation Is What Makes Us Great
MARCH 1, 2019
I live in a country where I can freely, without fear of persecution, disagree with my government. Innovation comes from so many sources and in so many disciplines—technology, biotechnology, medicine, virtualization, globalization, and so much more. The world of customer service is one of the major beneficiaries of all of this innovation. Or how about a time when delivering a consistently outstanding customer experience won’t be a guessing game, as it is today?