‘Customer Experience’ or ‘Customer Service’? Why an Outsourcing Company Is the Best Way
Anexa BPO
OCTOBER 15, 2021
We have a twenty-year, award-winning background as customer service specialists, and our talented agents are trained to apply the most current principles in the customer experience / service field, when representing your business. So are we putting too much focus on the customer experience, at the risk of compromising service?
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