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How To Pick The Right Call Center Provider

Global Response

SEPTEMBER 11, 2023

Traditional call centers offer support for inbound or outbound customer communications via voice calls. This can include things like telemarketing, surveying, appointment setting, customer service, technical support or other areas of service. If you’re unfamiliar, here’s a quick breakdown: Call centers.

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Call Center outsourcing Telemarketing Bilingual agents 62
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Nearshore Contact Center Outsourcing Spotlight: Mexico, Chile, and Belize

Outsource Consultants

OCTOBER 2, 2018

The Spanish language in Chile is formal and spoken with a neutral accent, which means the bilingual agents can provide excellent customer service in both Spanish and English. Live chat support. Technical support and helpdesk. Telemarketing. Lead generation and lead qualification with warm transfer.

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outsourcing Contact Center Bilingual agents Automotive 52
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