Remove Bilingual agents Remove Outbound sales Remove outsourcing Remove Sales
article thumbnail

Ecommerce , CX and the ‘New Normal’ – BPO / Outsourcing Companies Support Brands

Anexa BPO

And as the world continues to emerge from the debilitating effects of COVID-19, one thing is abundantly clear: the siloed environments of sales, marketing, opps (other people’s platforms) and IT are over. Outsourcing your critically important customer-centric processes to a company that specializes in customer-centric service is a no-brainer.

article thumbnail

The New Player in Town – eB2B Platforms

Anexa BPO

This might include partnering with (or acquiring) local distributors, treating CPGs (Consumer Packaged Goods) as partners rather than suppliers, and rolling out additional products beyond consumer goods – for example, financial products and services, or the sale of digital goods such as phones. Sustainable growth is at hand. And e-commerce?

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

Nearshore Contact Center Outsourcing Spotlight: Guatemala, Honduras, and El Salvador

Outsource Consultants

We have seen a demand for nearshore contact center outsourcing locations. There are over 10 universities in Tegucigalpa, which provides highly skilled, college-educated contact center agents who are bilingual (English and Spanish) with neutral accents. El Salvador has deep bilingual agent (English and Spanish) capacity.

article thumbnail

The Next Normal: The Only Constant is Change Itself

Anexa BPO

It might be time to ask yourself how a BPO / outsourcing company like Anexa can impact your company’s ability to meet the future? Anexa is a veteran in the outsourcing industry, with an exceptionally skilled workforce of bilingual agents. And e-commerce? We were made for that.

article thumbnail

B2B Has Its Own CX Challenges

Anexa BPO

BPO outsourcing companies like award-winning Anexa can impact your company’s ability to harness this potential. Anexa is a customer service veteran, with an exceptionally skilled workforce of bilingual agents who recognize the importance of the 2023 ‘customer experience’ and specialize in delivering just that. And eCommerce?

B2B 52