BlueOcean

OCTOBER 4, 2023

But what mix of live agents versus AI is best for your business? We believe that your French-Canadian consumers deserve support from agents who understand not only your brand, but also understand the consumer landscape and consumer support expectations in Canada. And how do offshore solutions, interpreters, and texting play a role?

Customer Support 124

Customer Support Bilingual agents outsourcing Contact Center 124

Certified Languages International

AUGUST 10, 2021

Maybe you don’t think you need telephone interpretation services for your call center. Maybe your bilingual agents are enough. But just because you’re doing well now without telephone interpreting services, doesn’t mean your customers won’t expect you to have multilingual support in the future. .

Call Center 52

Call Center Bilingual agents Customer Care Contact Center 52

Global Response

NOVEMBER 14, 2023

One of the biggest concerns with outsourcing customer service is whether or not agents will be able to speak English well enough to provide effortless and easy communication—and avoid misunderstandings—with customers. Generic solutions hastily implemented can lead to more harm than good. Looking for Multilingual Support?

Call Center 62

Call Center Bilingual agents outsourcing Telemarketing 62

Outsource Consultants

OCTOBER 2, 2018

Our Chilean partners are PCI certified and provide multichannel capabilities that include traditional phone-based call center services, live chat support, email services, SMS, and social media customer service. Chile is one of the safest countries in Latin America with a stable economy and government. Back office and BPO.

outsourcing 52

outsourcing Contact Center Bilingual agents Automotive 52