Outsource Consultants

NOVEMBER 17, 2023

Geo-redundancy can enhance customer support, reduce costs, and support business expansion into new markets. A Stepping Stone to Global Success Geo-redundancy in outsourcing can help companies expand their presence in different markets, especially those seeking to establish a global footprint.

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outsourcing Bilingual agents Education Call Center 67

Outsource Consultants

SEPTEMBER 11, 2018

For the nearly half a billion people who speak Spanish around the world, Guatemalan agents have neutral Spanish accents that can help a variety of Hispanic countries and US Hispanic markets. El Salvador has deep bilingual agent (English and Spanish) capacity. El Salvador. residents. We can help!

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outsourcing Contact Center Bilingual agents Outbound sales 52

Outsource Consultants

OCTOBER 2, 2018

The great company culture in these mid-market nearshore contact centers produces better CX scores than larger BPO firms for companies seeking support in a variety of languages including English, Spanish, and French. Perhaps the most appealing factor is a lower cost delivery model, frequently beating U.S. provider costs by up to 50%.

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outsourcing Contact Center Bilingual agents Automotive 52

Global Response

FEBRUARY 13, 2022

One of the main benefits of an offshore call center is simply the low cost—it provides a low barrier to entry for new companies who need an outsourced call center, and the competitive call center market in other countries means there’s lots of flexibility. Still not sure which model is right for you?

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Call Center outsourcing virtual call center Bilingual agents 62