TechSee

FEBRUARY 1, 2021

This data is culled from devices, networks, mobile applications, geolocations, detailed customer profiles, services usage and billing data. Another Vodafone chatbot — TOBi – has already launched in 11 markets and handles a range of customer service-type questions.

Telecommunications 107

Telecommunications Chatbots Big data Average Handle Time 107

TechSee

FEBRUARY 12, 2018

Using big data analytics, machine learning and AI, Guavus subscriber intelligence products provide 360 degree insights into individual customer preferences and experiences. AR has been especially beneficial in the technical suppor t domain. Messaging applications. Immersive technology exhibitors at MWC 2018: Go6D Technologies.

Customer Service 84

Customer Service Real estate Technical Support Analytics 84

TechSee

FEBRUARY 12, 2018

Using big data analytics, machine learning and AI, Guavus subscriber intelligence products provide 360 degree insights into individual customer preferences and experiences. AR has been especially beneficial in the technical suppor t domain. Messaging applications. Immersive technology exhibitors at MWC 2018: Go6D Technologies.

Customer Service 84

Customer Service Real estate Technical Support Analytics 84

SmartKarrot

APRIL 17, 2023

Understanding the basics of AI chatbots An artificial intelligence chatbot is a computer program designed to converse with users through text-based or voice-based interfaces, using Artificial Intelligence (AI) technologies such as Natural Language Processing (NLP) and Machine Learning (ML).

Chatbots 10

Chatbots Scripts Enterprise Personalization 10

Taylor Reach Group

MAY 30, 2017

Chatbots and messenger applications leverage the knowledge base to serve content and answers to customers’ questions. Business rules tied to applications, and informed by big data and data mining, can drive proactive interactions with or without an agent involved. . AI continues this evolution.

Contact Center 71

Contact Center Interactive Voice Response Journey mapping Banking 71

TechSee

DECEMBER 5, 2017

Founded in 2015, TechSee is a technology and technical support company that specializes in visual technology and augmented reality. TechSee’s technology combines AI with deep machine learning, proprietary algorithms, and Big Data to deliver a scalable cognitive system that becomes smarter with every customer support interaction.

Contact Center 116

Contact Center Technology Self service Call Center 116