Chatbots: The Smart Decision on Customer Service and Artificial Additives
Clarabridge
MARCH 7, 2017
Chatbots are a fusion of machine learning and natural language processing which are starting to be a factor in customer service. Today’s chatbots include Operator from the founders of Uber, x.ai Today’s chatbots include Operator from the founders of Uber, x.ai So Chatbots have to do better than IVR.
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