25 Tips & Best Practices for Identifying the Best Call Center Services


Outbound Call Centers: These services are to make outgoing calls on behalf of your business. Outbound would be a sales and marketing solution to help your business grow. An outbound call center could help book more meetings, bring in leads or even directly sell for your business.

How to Lower Your Customer Acquisition Costs – Without Hurting Customer Experience

TLC Associates

We’ve seen plenty of PR nightmares arise as businesses, with the best of intentions, attempt to prune their own acquisition budgets. Here are the practices we’ve seen work in our outbound and inbound sales support programs. Each additional touch point adds labor dollars and increases spend on sales and marketing campaigns. By focusing on your ideal customers, your salespeople yield more sales at lower customer acquisition costs.

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How to Tell if an Outsourced Contact Center Is Right for Your Business

TLC Associates

Contact centers keep up with the latest technologies and best practices, so they’re able to provide helpful data and the information you need to make an informed decision for your business. Outsourcing the responsibility for staying current on new technologies and deploying them as necessary to a contact center partner is a great way to ensure your customer experience is always best in class. You want to improve ROI for your inbound and outbound sales efforts.

41 Best Sales Podcasts Every Sales Pro Should Listen to Weekly


One way to expand your knowledge is to listen to the best sales podcasts. To help you become a better salesman , saleswoman, executive, representative, and manager I’ve listed 41 best sales podcasts hosted and recommended by actual sales pros. Catalyst Sale Podcast.

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Click-To-Call: How It Impacts the Customer Experience


It means that not having the click-to-call component available is significantly harming your business’s sales. Increased Sales and Brand Loyalty. The click- to- call is important in improving your sales and eCommerce in general. Maximise online sales opportunities.

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