Callminer
DECEMBER 12, 2022
Companies today manage ever-increasing volumes of data. Read this blog for expert tips and best practices for getting started with real-time analytics tools.
VirtualPBX
SEPTEMBER 8, 2023
However, this convenience comes with a significant responsibility: safeguarding sensitive customer data. In this blog, we’ll explore the significance of securing your business’s customer data and share valuable tips and best practices to ensure privacy and protect against potential threats.
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AWS Machine Learning
MARCH 25, 2024
Some customers entrust Amazon Transcribe with data that is confidential and proprietary to their business. In other cases, audio content processed by Amazon Transcribe may contain sensitive data that needs to be protected to comply with local laws and regulations. For more information about data privacy, see the Data Privacy FAQ.
OctopusTech
JULY 21, 2023
In this data-driven era, customer data management is highly important than anything else for companies and they are constantly gathering a huge amount of customer information and details. Data of customers act as a lifeline for any business. A data-driven customer experience is important for the success of any company.
Advertiser: ZoomInfo
By building a modern GTM motion that uses data, automation, and proven best practices to unlock insights, engage customers, and win faster. Every go-to-market team knows the frustrations that come from a drawn-out sales process. How can you speed it up?
Callminer
FEBRUARY 5, 2020
However, there is quite a bit more to making effective use of call center metrics than merely amassing data and generating reports. Data-Driven Optimization. Capturing Data to Generate Metrics. There are multiple ways to capture data from agents and customers, but they all yield slightly different results. Automation.
CCNG
JULY 6, 2022
And industry benchmarking, trend analysis, and best practices all help shape your strategic decisions. Your network can show you the best path to almost any destination. ?Your Your professional network provides valuable opportunities to benchmark programs, practices and performance.
Advertiser: ZoomInfo
Multiple industry studies confirm that regardless of industry, revenue, or company size, poor data quality is an epidemic for marketing teams. As frustrating as contact and account data management is, this is still your database – a massive asset to your organization, even if it is rife with holes and inaccurate information.
Advertiser: ZoomInfo
This eBook highlights best practices for developing a pipeline management process that helps sales leaders and their team C.L.O.S.E you’ll see what we mean in this eBook) more revenue through data-driven prospecting, stage analysis, and subsequent sales enablement.
Advertiser: ZoomInfo
Fact: Only 8% of sales and marketing professionals say their data is between 91% - 100% accurate. In 2019, DiscoverOrg commissioned Forrester Consulting to evaluate sales and marketing intelligence practices in the B2B space. of companies achieved a score indicating maturity in data management practices in the space.".
Advertiser: ZoomInfo
ZoomInfo has produced this eBook to help marketing leaders understand best practices around cost and value when it comes to choosing a B2B contact data provider. Finding a vendor to cleanse and optimize your marketing database can be difficult if you don’t know what to look for. Database Audits.
Speaker: Tom Lewis, CEO of SmartAction
Join Tom Lewis, CEO of SmartAction, and learn 5 best practices that leading organizations are using to transform to AI self-service without compromising an ounce of Customer Experience (CX). How your competitors use customer data for an effortless experience. Tune in to discover: Where to start.
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Digital CX is an established practice. This eBook covers the impact of CX on location-based businesses, and shares best practices for collecting and turning feedback into data-driven actionable insights. It’s time to focus on brick-and-mortar!
Speaker: Irit Eizips, CEO, CSM Practice
Customer service, including contact center support and other customer facing teams must then: track the right customer data to prove value was achieved, and track the right KPIs to continuously improve their customer success strategy. What the best practices are for tracking and proving customer value.
Speaker: Ron Dutta, VP-Business Development and Omnichannel CX Solutions
Join us for an insightful webinar with Ron Dutta, Vice President at Support Services Group, to learn the best practices your organization can follow to make astute decisions about taking on new channels. Tune in on Tuesday, September 17th for a discussion around: Best practices for an omnichannel customer service strategy.
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