AWS Machine Learning Blog

We introduced Amazon Bedrock to the world a little over a year ago, delivering an entirely new way to build generative artificial intelligence (AI) applications. With the broadest selection of first- and third-party foundation models (FMs) as well as user-friendly capabilities, Amazon Bedrock is the fastest and easiest way to build and scale secure generative […]

As more powerful large language models (LLMs) are used to perform a variety of tasks with greater accuracy, the number of applications and services that are being built with generative artificial intelligence (AI) is also growing. With great power comes responsibility, and organizations want to make sure that these LLMs produce responses that align with […]

We are excited to announce the general availability of two advanced recipes in Amazon Personalize, User-Personalization-v2 and Personalized-Ranking-v2 (v2 recipes), which are built on the cutting-edge Transformers architecture to support larger item catalogs with lower latency. In this post, we summarize the new enhancements, and guide you through the process of training a model and providing recommendations for your users.

Embeddings are integral to various natural language processing (NLP) applications, and their quality is crucial for optimal performance. They are commonly used in knowledge bases to represent textual data as dense vectors, enabling efficient similarity search and retrieval. In Retrieval Augmented Generation (RAG), embeddings are used to retrieve relevant passages from a corpus to provide […]

Large language models (LLMs) are making a significant impact in the realm of artificial intelligence (AI). Their impressive generative abilities have led to widespread adoption across various sectors and use cases, including content generation, sentiment analysis, chatbot development, and virtual assistant technology. Llama2 by Meta is an example of an LLM offered by AWS. Llama […]

Imagine harnessing the power of advanced language models to understand and respond to your customers’ inquiries. Amazon Bedrock, a fully managed service providing access to such models, makes this possible. Fine-tuning large language models (LLMs) on domain-specific data supercharges tasks like answering product questions or generating relevant content. In this post, we show how Amazon […]

Organizations often offer support in multiple languages, saying “contact us for translations.” However, customers who don’t speak the predominant language often don’t know that translations are available or how to request them. This can lead to poor customer experience and lost business. A better approach is proactively providing information in multiple languages so customers can […]

Numerous customers face challenges in managing diverse data sources and seek a chatbot solution capable of orchestrating these sources to offer comprehensive answers. This post presents a solution for developing a chatbot capable of answering queries from both documentation and databases, with straightforward deployment. Amazon Bedrock is a fully managed service that offers a choice […]

As of April 30, 2024 Amazon Q Business is generally available. Amazon Q Business is a conversational assistant powered by generative artificial intelligence (AI) that enhances workforce productivity by answering questions and completing tasks based on information in your enterprise systems. Your employees can access enterprise content securely and privately using web applications built with […]

In the fast-paced world of customer service, efficiency and accuracy are paramount. After each call, contact center agents often spend up to a third of the total call time summarizing the customer conversation. Additionally, manual summarization can lead to inconsistencies in the style and level of detail due to varying interpretations of note-taking guidelines. This […]

We believe generative artificial intelligence (AI) has the potential to transform virtually every customer experience. To make this possible, we’re rapidly innovating to provide the most comprehensive set of capabilities across the three layers of the generative AI stack. This includes the bottom layer with infrastructure to train Large Language Models (LLMs) and other Foundation […]