Top 5 Customer Service & CX Articles for the Week of June 26, 2023
ShepHyken
JUNE 26, 2023
With intense competition and ever-increasing customer expectations, it’s crucial for brands to seek inspiration from unexpected sources, including those completely outside of their industries. My Comment: Do you have a CAB (Customer Advisory Board)? Manage each of those moments the right way, and the customer comes back.
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