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Top 51 Customer Service Leaders – Best Customer Experience Influencers

Netomi

He also led the creation and updating of many of Forrester’s customer experience evaluation methodologies and training workshops. She is known globally for transforming businesses to earn customer-driven growth. A 5-time Chief Customer Officer and coach to over 20,000 leaders, her practices are field-tested and proven.

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CEO’s Guide to Growth through Customer Experience Alignment

Answer Dash

Lynn authored 6 benchmarking studies and 3 CXM handbooks (Amazon). She is an AMA Professional Certified Marketer, ASQ Certified Quality Manager, Certified Practitioner of Myers-Briggs Type Indicator, and CXPA Certified Customer Experience Professional. Connect with Ms. Lynn Hunsaker at Linkedin.