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Computer Telephony Integration: 8 Ways It Benefits Customer Support

aircall

You can integrate services dedicated to live chat, email, call logging, purchase history, feedback surveying, support tickets, and many more. This is immensely helpful to call center agents and managers alike. This feature increases customer satisfaction by saving the customer time and frustration.

article thumbnail

Computer Telephony Integration: 8 Ways It Benefits Customer Support

aircall

You can integrate services dedicated to live chat, email, call logging, purchase history, feedback surveying, support tickets, and many more. This is immensely helpful to call center agents and managers alike. This feature increases customer satisfaction by saving the customer time and frustration.