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Philips accelerates development of AI-enabled healthcare solutions with an MLOps platform built on Amazon SageMaker

AWS Machine Learning

Since 2014, the company has been offering customers its Philips HealthSuite Platform, which orchestrates dozens of AWS services that healthcare and life sciences companies use to improve patient care. Enable a data science team to manage a family of classic ML models for benchmarking statistics across multiple medical units.

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Press Release: Taylor Reach Group Selected to Optimize Vision Care Leader

Taylor Reach Group

“Our strategic assessment process helps the client find benchmark the contact center performance against best practice centers, while developing a clear picture of all the intricacies that go into the center’s operations,” says Colin Taylor, CEO and Chief Chaos Officer at Taylor Reach. About The Taylor Reach Group, Inc.

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Taylor Reach Group to Perform Contact Center Strategic Assessment for Organ Procurement Agency

Taylor Reach Group

. “Our strategic assessment process helps the client find benchmarks for contact center performance while developing a clear picture of all the intricacies that go into the center’s operations,” says Colin Taylor, CEO and Chief Chaos Officer at Taylor Reach. About The Taylor Reach Group, Inc.

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Agent Experience (AX): The Next Frontier for Elevating the Customer Experience (CX)

CCNG

Healthcare Insurance, 35.6% However, the proper knowledge management technology, implemented with best practices, can bring very high return on investment, boost AX, and improve service quality and compliance. Retail (Click & Mortar), 46.6% Technology, 39.4% Utilities, 37.6%

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Optimize pet profiles for Purina’s Petfinder application using Amazon Rekognition Custom Labels and AWS Step Functions

AWS Machine Learning

To deliver this, we use Step Functions to create a state machine that trains the models with the latest data, checks their performance on a benchmark set, and redeploys the models if they have improved. The Petfinder team at Purina wants an automated solution that they can deploy with minimal maintenance.

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Call Center Agent Feedback: Tips & Best Practices for Providing Effective Agent Feedback

Callminer

To empower call center leaders to improve agent feedback, we’ve rounded up 25 tips and best practices for delivering effective agent feedback. Check out some more information about agent performance from our vault here: Expert Tips & Best Practices for Effective Agent Feedback.

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Best practices to build generative AI applications on AWS

AWS Machine Learning

Their research indicates that zero-shot CoT, using the same single-prompt template, significantly outperforms zero-shot FM performances on diverse benchmark reasoning tasks. For more details about training LLMs on SageMaker, refer to Training large language models on Amazon SageMaker: Best practices and SageMaker HyperPod.