Comm100
OCTOBER 17, 2017
Before “customer service” was even a thing, the Seven Deadly Sins existed as a guideline for moral living. These programs include discounts for Gym memberships, initiatives to encourage their employees to exercise and even subsidized weight loss programs! avaritia / Greed. acedia / Sloth. ira / Wrath. invidia / Envy. superbia / Pride.
Solvvy
JULY 8, 2022
The most successful businesses know customer satisfaction is more than a feel good, morale-boosting accomplishment. In competitive markets, like software, banking, financial, and consumer services, people have various options for where to do business. Or a bank may ask how much difficulty customers had completing a loan application.
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ClearAction
DECEMBER 31, 2017
By reducing time to resolve issues by 89% for more than 130,000 customers, this company was establishing “customer experience annuities”: redirecting precious resources (budget, time, morale, goodwill) from what otherwise was a never-ending hamster wheel of costs to higher-value investments. If not, make it a habit to address the fifth root.
ProProfs Blog
JUNE 26, 2019
To make your survey design process easier, we have compiled a comprehensive survey question bank that covers the most basic questions to the most detailed ones across industries. Job satisfaction surveys or as they are also known as, employee satisfaction surveys are used to gauge the morale of employees.
CSM Magazine
DECEMBER 9, 2015
While a lot of writers have focused on the realms in which courage is applied (for example: moral courage, military courage, and political courage), I think it is more useful to understand the common ways that people behave when being courageous, regardless of which realm they’re operating in. Courage involves behavior.
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