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Step up Customer Assistance with Live Video Support

TechSee

A growing number of brokerages and financial planning firms, including Bank of America and TD Ameritrade are following suit, offering financial advice with a personal touch via online video chat support. Live video interactive assistance enables agents to visually guide and collaborate with customers. Is your business on board?

Call flow 141
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What is Interactive Voice Response (IVR): All You Need to Know

JustCall

Long hold time and numerous call transfers frustrate customers. It delivers a poor customer experience, hurting your business growth and sustainability in the long run. It is used prominently across industries such as contact centers, healthcare, banking, payment processing, etc. What is Multi-level IVR?