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Nearshore Contact Center Outsourcing Spotlight: Mexico, Chile, and Belize

Outsource Consultants

Nearshore outsourcing in Latin American countries (Caribbean, Mexico, and South America) has been growing rapidly over the last several years. This allows contact centers to be more selective as they evaluate and hire prospective agents. These vendors have experience with a variety of industries, including: Automotive. Communications.

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9 Benefits of Cloud-Based Call Center Solutions

Global Response

They’re also easy to use, easy to set up, integrate seamlessly with other technology and provide a better experience—for both your agents, your team and your customers. Cloud-based call center systems allow for this in ways that legacy solutions can’t—or can’t without significant upgrades, modifications and expenditure.