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Onshore, offshore, nearshore call centers

Global Response

It’s certainly key for your business, but does it matter for your call center? There are a number of various location-based models for call centers, and which is right for you depends on a number of factors. Of course, an in-house call center model keeps your call center literally within your own team.

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Nearshore Contact Center Outsourcing Spotlight: Mexico, Chile, and Belize

Outsource Consultants

This growth has been driven largely by demand for bilingual call center services (Spanish and English), reduction in telecom rates, the emergence of the Internet, and the highly skilled, college-educated labor force. Due to Belize’s fixed currency rate, your company can reduce your overall call center costs at a stable rate.