Quality Contact Solutions

DECEMBER 31, 1969

The State of Indiana has amended its Telemarketer Registration law as of July 1, 2019. Effectively the amendment to the existing statute removed the numerous exemptions that sellers and telemarketers previously relied on. B2B outbound telemarketing is now covered by the law. Check your scripts and update them accordingly.

Telemarketing 58

Telemarketing Automotive B2C B2B 58

Quality Contact Solutions

FEBRUARY 12, 2021

For decades, businesses have used outbound telemarketing to facilitate their sales efforts. Today I want to focus on how a specific type of business organization, franchise organizations that offer products or services to other businesses (B2B) , can benefit from using an outbound telemarketing program. It all boils down to control.

Telemarketing 98

Telemarketing B2B Call Center Sales 98

Quality Contact Solutions

JULY 31, 2020

Using telemarketing services can have a significant impact on productivity efficiency regardless of the industry. The difference is that they are using telemarketing services to schedule appointments, promote the current specials, and call clients about the same safety recall. By Jill Sysel-Barton, Reporting Specialist.

Telemarketing 98

Telemarketing Automotive B2B Healthcare 98

Quality Contact Solutions

JUNE 15, 2021

Having a great supervisor running your outsource telemarketing teams can make a massive impact on your business. Outsource telemarketing supervisors coach both veterans and new agents, so they must communicate appropriately to their audience. That’s why companies use outsource telemarketing firms. Communication: ?

Telemarketing 52

Telemarketing outsourcing B2C Coaching 52

Quality Contact Solutions

AUGUST 3, 2022

Together with AnswerNet, we have a combined 1,200 employees, a huge team capable of helping you in the following ways: Inbound and Outbound Telemarketing? B2C Messages? Other Articles You Might Find Interesting: Here’s How to Write Effective Call Center Scripts. 10 Ways to Use an Outbound Telemarketing Partner.

outsourcing 98

outsourcing Telemarketing B2C Healthcare 98

Noble Systems

AUGUST 27, 2020

Telemarketing call centers can fulfill a variety of needs beyond simply selling, and they can provide both outbound telemarketing services and inbound telemarketing services. Telemarketing is a common enough term that most people have heard, but what exactly is it? What is Telemarketing? Let’s take a closer look.

Telemarketing 53

Telemarketing Call Center Gamification Contact center software 53

Quality Contact Solutions

JULY 31, 2020

Using telemarketing services can help grow your business and have a significant impact on productivity efficiency regardless of the industry. The difference is that they are using telemarketing services to schedule appointments, promote the current specials, and call clients about the same safety recall.

Telemarketing 52

Telemarketing Automotive B2B Healthcare 52

Quality Contact Solutions

JANUARY 14, 2021

I guess that those folks did not have their cold calling scripts effectively dialed in or just really didn’t like cold calling and were looking to hurry and skirt away from the topic altogether. I know for sure that designing compelling cold calling scripts is essential to effective and successful prospecting. What is cold calling?

Scripts 83

Scripts B2C B2B Sales 83

Quality Contact Solutions

OCTOBER 4, 2022

8 Key Metrics Telemarketing Companies Need To Evaluate Performance. Use the Lead Generation Secret Weapon Many companies turn to outsourced telemarketing lead generation services as part of their strategies to hit their sales goals. Experts in Lead Generation and B2B Telemarketing. Request a Customized Price Quote.

Best practices 111

Best practices Telemarketing outsourcing B2B 111

Quality Contact Solutions

OCTOBER 10, 2022

10 Ways to Use an Outbound Telemarketing Partner. Change in agents, changes in scripting , changes in processes, maybe program objective, and even size of the team. Understanding how the inbound and outbound call center you partner with will handle these changes is essential. Learn More About Our Telemarketing Services.

Call Center 98

Call Center Telemarketing outsourcing Scripts 98

Talkdesk

MARCH 5, 2020

Power and Progressive Dialing are most often used in B2B campaigns addressed to current customers where the objective is to renew or up-sell a product or service, and utilized by a sales team with a scripted sales process. This has historically led to customer discontent as it is a tell-tale sign of a telemarketing or “robo” call.

Telemarketing 80

Telemarketing B2C B2B Scripts 80

Quality Contact Solutions

APRIL 1, 2021

The best inbound call center services can support both Business to Business (B2B) and Business to Consumer (B2C) client needs. I often found that team members would suggest tweaking a script or offering a different product set to different customer types. The most common inbound call center services are: Order processing.

Call Center 98

Call Center outsourcing Telemarketing B2C 98

Dialer 360

DECEMBER 14, 2018

Telemarketing is common among marketing companies to connect with the potential customer. Historically, telemarketing consisted of companies making a telephone. With new technology, telemarketing has expanded to include video conferencing call as well. Telemarketing is often to try to sell a product or service.

Telemarketing 20

Telemarketing B2C Call Center Sales 20

Quality Contact Solutions

DECEMBER 31, 1969

However, it’s a prevalent scenario for people to jump to price first when considering outbound telemarketing. If a calling campaign consists of nothing more than a text script and not any data collection, a call center can program and launch in their sleep. Literally, the first question is generally “what is the cost?”

Call Center 40

Call Center Telemarketing Bilingual agents outsourcing 40

Quality Contact Solutions

JANUARY 27, 2022

These clues will give you insight into the customers’ perception and allow you to edit scripting and have meaningful discussions with your team about what is important to discuss while selling. Quality Contact Solutions (QCS) is an industry leader in contact center and BPO solutions, including B2B and B2C programs.

Sales 98

Sales Upselling B2C Best practices 98

NobelBiz

JUNE 5, 2023

It offers various dialing methods that can be successfully deployed in multiple scenarios becoming increasingly popular (and even necessary) in Collections, Telemarketing, Lead generation, and many other sensitive niches. Crafting a Compelling Script A well-crafted script can be a powerful tool for outbound lead generation.

Call Center 52

Call Center Scripts CRM Contact Center 52

Quality Contact Solutions

MARCH 6, 2020

Questions & Scripting. Knowing the audience also helps determine how much company background information should be provided in the scripting or how much industry jargon you can or cannot use. Key takeaway: Building an effective script and asking the right questions helps establish credibility with the opportunity.

B2B 69

B2B Scripts B2C Construction 69

CrazyCall

JANUARY 21, 2019

Inside sales predominantly take place on the phone and are sometimes treated as a slightly different form of telemarketing. In the best solutions inside sales reps can make use of call recordings, call scripts, call transferring, call conferences, and sometimes even a lead generation tool ! Let’s dive in! What is inside sales?

Telemarketing 87

Telemarketing Sales Scripts CRM 87