5 Top Customer Service Articles of the Week 9-13-2021
ShepHyken
SEPTEMBER 13, 2021
Why B2B Customer Experience is Just as Vital for Growth as B2C by Gal Oron. They claim they aren’t the same as B2C, so many of the ideas about customer service and CX don’t apply. Here are 18 “tricks” to help you when reaching out to the phone company, health insurance companies, the IRS, banks/lenders, and more.
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