Remove Average Handle Time Remove call center workforce Remove Coaching Remove contact center workforce
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The Morale Doctor is In

Monet Software

How to treat employee burnout and reinvigorate call center engagement for the long haul. Do you feel it spreading through your contact center workforce? Can you switch up the work, put them in charge of a project, have them coach a colleague or offer other opportunities? Address their concerns head-on.

Morale 100