ViiBE Blog

AUGUST 2, 2021

Call Center , Customer experience , Remote operations , Technology. Automotive , Construction , Energy , Insurance , SMB , Transport. ViiBE Blog. What is CRM integration and why is it useful? Natalia Barszcz. August 2, 2021. Share this article. Share on facebook. Share on twitter. Share on linkedin. Share on whatsapp.

CRM 52

CRM Automotive Call Center Transportation 52

Fenero

SEPTEMBER 15, 2018

Empowering agents off their phones, along with virtual call center solutions , to help improve processes can show a hugely positive impact on agent turnover. Empowering them to use their experience and knowledge to come up with better strategies and ideas can improve both processes and employee retention.

Call Center 13

Call Center Morale virtual call center Metrics 13

Fenero

JANUARY 20, 2019

Empowering agents off their phones, along with virtual call center solutions , to help improve processes can show a hugely positive impact on agent turnover. Empowering them to use their experience and knowledge to come up with better strategies and ideas can improve both processes and employee retention.

Call Center 8

Call Center Morale Automotive Metrics 8