article thumbnail

How telemarketing services help support & grow your business

Quality Contact Solutions

Using telemarketing services can have a significant impact on productivity efficiency regardless of the industry. Scenario #1 : In a busy automotive service center, the technicians must answer the phone amid doing oil changes, performing brake checks, and other services as needed. By Jill Sysel-Barton, Reporting Specialist.

article thumbnail

Indiana Telemarketer Registration Update

Quality Contact Solutions

The State of Indiana has amended its Telemarketer Registration law as of July 1, 2019. Effectively the amendment to the existing statute removed the numerous exemptions that sellers and telemarketers previously relied on. B2B outbound telemarketing is now covered by the law. Inbound calls are now covered by the law.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

Telemarketing Services Mississippi Compliance Update

Quality Contact Solutions

Telemarketing services , including B2B telemarketers must suppress numbers on the state’s Do Not Call list unless an exemption applies. Angela has the pleasure of leading a talented team that runs thousands of outbound telemarketing program hours daily.

article thumbnail

Telemarketing Appointment Setting Best Practices-Part 2

Quality Contact Solutions

Telemarketing Appointment Setting Best Practices: Part 2. In Part 1 , we discussed how to maximize the appointment kept rate when conducting telemarketing appointment setting. In addition, we introduced the 6 primary components of a successful telemarketing appointment setting program: A targeted contact list with phone numbers.

article thumbnail

How telemarketing services can help grow your business

Quality Contact Solutions

Using telemarketing services can help grow your business and have a significant impact on productivity efficiency regardless of the industry. Scenario #1 : In a busy automotive service center, the technicians must answer the phone amid doing oil changes, performing brake checks, and other services as needed.

article thumbnail

Telemarketing Appointment Setting Best Practices-Part 1

Quality Contact Solutions

Telemarketing Appointment Setting Best Practices: Part 1. Telemarketing appointment setting is a cost-effective way to use less expensive people resources to set appointments for your salespeople. The best telemarketing appointment setting initiatives have these things in common: A targeted contact list with phone numbers.

article thumbnail

How to Calculate Call Center Outsourcing Cost: Outbound

Quality Contact Solutions

In this article, I’ll share how to calculate call center outsourcing cost for outbound calls. Outbound call center outsourcing cost. Telemarketing hours. The telemarketing hours should be an agreed-upon number of hours that the call center will invoice you for in a given period. Training hours. Monthly management fee.