Computer Telephony Integration: 8 Ways It Benefits Customer Support

aircall

For instance, a VOIP business phone system matches a session to every agent, so they can work from different computers, even remotely or from home. Let’s look at the example of a VOIP business phone system. What is Computer Telephony Integration?

Computer Telephony Integration: 8 Ways It Benefits Customer Support

aircall

For instance, a VOIP business phone system matches a session to every agent, so they can work from different computers, even remotely or from home. Let’s look at the example of a VOIP business phone system. What is Computer Telephony Integration?