Computer Telephony Integration: 8 Ways It Benefits Customer Support

aircall

This allows users to perform all call-related tasks, usually handled through a PBX or key system telephone, directly from their desktop. This technology is often used in call centers, since they field a large volume of calls, and continually seek to enhance productivity.

Computer Telephony Integration: 8 Ways It Benefits Customer Support

aircall

This allows users to perform all call-related tasks, usually handled through a PBX or key system telephone, directly from their desktop. This technology is often used in call centers, since they field a large volume of calls, and continually seek to enhance productivity.