Contact Center Automation: Tools and Trends for the Decade
JustCall
MARCH 7, 2023
To that end, this blog will explore contact center automation and discuss its pros, tools, use cases, and challenges. Conversational AI or Chatbots Most of us are familiar with chatbots and conversational AIs such as Alexa, Siri, Google Assistant, etc. Put them together, and you get a match made in heaven. per contained call.
Let's personalize your content