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Computer Telephony Integration: 8 Ways It Benefits Customer Support

aircall

Studies show that computer-telephone integration r educes the average length of a call. Automatic callback: Automatic call-back allows customers to be contacted at their leisure, rather than wait on hold, which is often a trial of one’s patience. There are all considerations to keep in mind when picking your CTI system.

article thumbnail

Computer Telephony Integration: 8 Ways It Benefits Customer Support

aircall

Studies show that computer-telephone integration r educes the average length of a call. Automatic callback: Automatic call-back allows customers to be contacted at their leisure, rather than wait on hold, which is often a trial of one’s patience. There are all considerations to keep in mind when picking your CTI system.