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Computer Telephony Integration: 8 Ways It Benefits Customer Support

aircall

Studies show that computer-telephone integration r educes the average length of a call. This allows for specified routing of calls, and boosts first call resolution, a crucial metric of customer satisfaction. Take advantage of free trials and benchmark different providers to stay informed. Focus on success.

article thumbnail

Computer Telephony Integration: 8 Ways It Benefits Customer Support

aircall

Studies show that computer-telephone integration r educes the average length of a call. This allows for specified routing of calls, and boosts first call resolution, a crucial metric of customer satisfaction. Take advantage of free trials and benchmark different providers to stay informed. Focus on success.