article thumbnail

Computer Telephony Integration: 8 Ways It Benefits Customer Support

aircall

Automatic callback: Automatic call-back allows customers to be contacted at their leisure, rather than wait on hold, which is often a trial of one’s patience. Take advantage of free trials and benchmark different providers to stay informed. There are all considerations to keep in mind when picking your CTI system.

article thumbnail

Computer Telephony Integration: 8 Ways It Benefits Customer Support

aircall

Automatic callback: Automatic call-back allows customers to be contacted at their leisure, rather than wait on hold, which is often a trial of one’s patience. Take advantage of free trials and benchmark different providers to stay informed. There are all considerations to keep in mind when picking your CTI system.