Guest Post: How SaaS Companies Can Use Customer Experience to Drive Sales
SEPTEMBER 24, 2021
This week we feature an article by Noa Danon, co-founder and CEO of EverAfter, a company that helps build lasting relationships with customers and partners using data and content. SaaS has changed the traditional sales rules. With SaaS, purchases are mainly cloud-based with major demand. Use Customer Success as a carrot.
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