Remove Article Remove Outbound sales Remove Sales Remove Technical Support
article thumbnail

Best Telemarketing Companies Focus on Their Niche

Quality Contact Solutions

At Quality Contact Solutions, we’ve defined our niche as sales. We exist because the world is driven by sales. Here are a few examples of current B2B outbound, inbound and multi-channel call center client programs: Healthcare Industry Case Study. Program Type: Business to business sales. Contact types: Outbound calls.

article thumbnail

Things to consider before choosing call center outsourcing solutions

Vcaretec

The call center outsourcing best practices that result in the most successful contact center projects will be shared in this article. Together, they can support the success of your outsourced project. If you're not careful, outsourcing could cause you more problems than it's worth.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

Nearshore Contact Center Outsourcing Spotlight: Bahamas, Jamaica, and the Dominican Republic

Outsource Consultants

This article will discuss three Latin American countries: the Bahamas, Jamaica, and the Dominican Republic. Bahaman contact centers are PCI and HIPAA compliant and provide multichannel capabilities that include phone-based call center services, live chat support, email services, texting, and social media customer service.

article thumbnail

How Much Does It Cost To Hire A Call Center?

Quality Contact Solutions

Quality Contact Solutions has years of experience with B2B outbound sales, inbound sales & support, lead generation, technical support and so much more. With so many factors and variables, it’s best to have a conversation to truly dial in the business objectives and requirements. Call Us at 866.963.2889.

article thumbnail

Inbound vs. outbound call centers

Global Response

With any of these circumstances (and more), hiring a call center can help improve customer service and sales and reduce overhead costs. In this article, we’ll break down the differences between inbound and outbound call centers, their services, and how to leverage both inbound and outbound call centers to add value to your business.